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Returns, refunds, and exchanges

For all returns, you will be required to arrange and pay for the return of the products to us.
The returns address is:

Bthn Trade,
4311 Roaring Timber Drive,
Conroe,Texas 77304,

You have to notify us about your plans to return your items by email beatnan[at] in 3 days after package received and ship it to return address in a resalable condition, i.e. in original inner packaging, unused, We reserve the right to refuse a refund or remake for items returned that are not in a resalable condition.

Please note, shipping charges are non-refundable.

Refund your money may take up to seven working days to credit the purchaser's account.

Any custom items cannot be returned or exchanged.

We reserve the right to refuse in any further service after full order refund.